FAQ

Questions, answered.

Everything you need to know about setting up and running Loto Cart.

Getting started

How do I install Loto Cart?

Install it from the Shopify App Store, then switch on the app embed. The admin gives you a one-click button that opens the theme editor with the embed ready.

Do I need to edit any code?

No. Loto Cart runs as an app embed. Everything is set up with toggles and the appearance editor.

How long does setup take?

Most stores are live in a few minutes: activate the embed, adjust the look, and switch on the features you want.

Can I try it on a draft theme first?

Yes. The theme picker lets you set Loto Cart up on any theme, so you can test on a draft before publishing.

Features

Do I have to set up free shipping and discount goals again?

No. Goals are imported from your existing Shopify free shipping discounts, shipping rates and discounts.

How do discount URLs work?

Add ?discount=CODE to any store link. When a shopper opens it, the code is applied automatically. Great for email and influencer campaigns.

Can I preview features before they go live?

Yes. Every feature page has a live preview with a show/hide toggle, driven by the real storefront code.

How does share cart attribution work?

When shoppers share their cart via link, you see who shared it and the orders that came from those links.

Can I turn individual features off?

Yes. Each of the 18 features has its own on/off switch.

Compatibility & performance

Will Loto Cart work with my theme?

Yes. It works with any Online Store 2.0 theme. A closed shadow DOM keeps your theme's styles from breaking it.

Will it work with my other apps?

Yes. Real-time cart sync keeps the drawer updated no matter what adds to the cart, including theme buttons, quick-buy and third-party apps.

Will it slow down my store?

No. Loto Cart loads as one lightweight script that loads after your page renders, and it injects no code into your theme — your store stays as fast as it was.

Which languages does the admin support?

14: English, German, French, Spanish, Italian, Portuguese, Dutch, Japanese, Polish, Swedish, Chinese, Korean, Turkish and Arabic, with right-to-left support.

Billing

Is there a free plan?

Yes. The Starter plan is free and includes the cart drawer, appearance editor and free shipping bar.

How am I billed?

Through Shopify. Charges appear on your regular Shopify invoice.

Is there a free trial on paid plans?

Yes, 7 days on both Basic and Pro.

What happens if I uninstall?

Your theme's original cart comes back. Since Loto Cart never edits your theme code, nothing is left behind.

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